Predictability in business looks like:
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⏰ Being on time (or early)
🛎 Being responsive
📝 Doing what you agreed to do
🗣 Communicating when things don’t go as planned
👂🏽 Listening (not just hearing)
🤷🏽♀️ Admitting when you don’t know
📜 Having a SOP
💎 Transparency in your SOP
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We will be posting a 6-part series going into detail on each of these over the next few days. Come back to check them out!